Jiangmen Liyuan Household Goods Co., Ltd. (“LEEYUEN”, “we”, “us”, or “our”) operates the website lyhomeware.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit an RFQ (Request for Quotation), or interact with our OEM/ODM manufacturing services.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you inquire about our products and manufacturing services. This includes:

• Contact & Business Data: Name, professional email address, phone number, company name, country, and website.
• Inquiry & Project Details: Product specifications, CAD drawings, quantities, customization requirements, and sample delivery addresses.
• Automated Data: IP address, browser type, operating system, pages viewed, and referral URLs collected via cookies to optimize website performance.

2. How We Use Your Information

As a B2B manufacturer, we process your information solely for legitimate commercial purposes:

• To evaluate product feasibility, provide DFM (Design for Manufacturing) analysis, and issue official factory quotations.
• To manufacture and deliver physical samples and mass-production orders according to your technical requirements.
• To communicate regarding order status, logistics, quality control, and after-sales support.
• To improve our website structure, SEO performance, and user experience.

3. OEM Design & Confidentiality

We understand the importance of intellectual property in OEM/ODM cooperation. Any 2D/3D design drawings, custom mold specifications, patent ideas, and private-label packaging details submitted to LEEYUEN are strictly confidential and will never be shared with third parties or used for other clients without your written consent. We are ready to sign a formal Non-Disclosure Agreement (NDA) upon request.

4. Cookies & Web Analytics

We use standard cookies and tracking tools (such as Google Analytics) to analyze website traffic and visitor behavior. You can configure your browser to decline cookies, although some features of the website may function with limited efficiency.

5. Third-Party Disclosures

We do not sell, trade, or rent your personal information to third parties. We may only disclose your data to trusted third-party service providers who assist us in operating our website, processing international freight shipments, or conducting compliance testing (e.g., FDA, LFGB testing laboratories), subject to strict confidentiality obligations.

6. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your commercial inquiry records from our CRM system.

To exercise any of these rights, please contact our data compliance officer at the email below.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Company Name: Jiangmen Liyuan Household Goods Co., Ltd.
• Website: lyhomeware.com
• Official Email: techai@lyhomeware.com
• Facility Address: Jiangmen, Guangdong Province, China